Effective Date: June, 2025

At Service on time always LLC (“we,” “our,” or “us”), your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us through our services, website, or direct communication.

1. Who We Are

Service on time always LLC

📧 [email protected]

📞 (786) 479-6710

We offer professional cleaning services, including residential, move-in/move-out, Airbnb, deep cleaning, post-construction, and pressure washing services.

2. What Information We Collect

We may collect the following types of personal information:

Contact Information: Name, phone number, email address, physical address

Service Information: Location details, scheduling preferences, notes on property needs

Payment Information: Method of payment (we do not store full credit/debit card numbers)

Communication Records: Emails, messages, or inquiries submitted through our platforms

We do not knowingly collect information from children under 18.

3. How We Use Your Information

We use the information we collect for:

Scheduling and providing cleaning services

Sending quotes, invoices, and confirmations

Customer service and support

Internal business operations

Legal compliance

We do not send promotional messages unless you’ve opted in.

4. How We Share Your Information

We do not sell or rent your information. We only share your data with:

Trusted third-party service providers (e.g., payment processors, scheduling apps)

Legal authorities, if required by law

All third parties are expected to keep your information confidential.

5. How We Protect Your Information

We use appropriate technical and organizational measures to secure your data, including encrypted communications and secure systems. However, no method of storage or transmission is 100% secure.

6. Your Rights and Choices

You have the right to:

Request access to the personal data we hold about you

Correct or update inaccurate information

Request deletion of your data (subject to legal limitations)

To exercise these rights, contact us at [email protected].

7. Cookies and Website Use

Our website may use cookies to improve user experience. Cookies are small files stored on your device that help remember preferences and usage. You can adjust your browser settings to disable cookies.

8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or the law. When we do, the revised version will be posted with a new effective date.

9. Contact Us

For questions or concerns about this Privacy Policy, contact:

Service on time always LLC

📧 [email protected]

📞 (786) 479-6710